Customer Testimonials

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Google Apr 24, 2025

Vehicle was repaired quickly. The staff were clear about what needed to be repaired as well as giving us a clear view of what may be needed to repair in the future but not needing immediate attention. Great work!

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Google Apr 24, 2025

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Google Apr 23, 2025

Lifetime customer!! Great service. Excellent communication. Timely repairs. Only place to go

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Google Apr 23, 2025

I had a great experience buying a used truck at Tacoma Dodge. I was able to look over the truck inventory with no pressure. Then when I was ready to take them for a test drive, Kenny Williams the salesman had the two trucks I selected parked and ready for inspection and test drive. Doug Bivens, the sales manager, was willing to work with me on finding a price I could live with and Kenny made the purchase process very easy. I was done signing and driving away with my truck in less than an hour. I would recommend this ...

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DealerRater Apr 23, 2025

I had an outstanding experience purchasing my 2025 Jeep Wrangler with the help of the amazing sales team at Tacoma Dodge Chrysler Jeep Ram. Mark Iodice and his team made the entire process fast, smooth, and pressure-free. They provided an incredible trade-in value for my 2023 Subaru Outback Wilderness—exceeding my expectations by about $1,000—and were straightforward and honest throughout. Their online communication was top-notch—no excessive messages or spam, just clear pricing and financing options with no hassle or unnecessary back-and-forth. When it came to financing, John Millet was exceptional, completing the entire process in under 30 minutes—no exaggeration! He professionally ...

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DealerRater Apr 22, 2025

Tim and team were awesome! No sales pressure, just answered all my questions and provided the information I needed. I invested a lot of time researching my options for my budget and found the right pre-owned vehicle for me at Tacoma Dodge. Tim, my sales rep was patient and knowledgeable. Highly recommend Tacoma Dodge and Tim!

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DealerRater Apr 22, 2025

Quick service good customer service and clean place. Everyone explain everything you need to know.

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Google Apr 22, 2025

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DealerRater Apr 21, 2025

On April 28, 2025 I, Joe was welcomed with a pleasent smile and a knowledgeable salesman name Mark Iodice who had sold me a 2025 grand cherokee altitude x. I, was pleased and well informed with the many features the altitude x offered. Mr. Iodice had instructed me on all uses of the vehicle. I, would recommend all customers looking for a vehicle to tram up with Mr. Iodice. My pleasure and congrats to the dealership off south tacoma way.

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Google Apr 21, 2025

They were helpful and honest. Fixed me right up at a reasonable price. Would highly recommend! Especially Brandon. Brandon is a rockstar! Thank you!

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Google Apr 20, 2025

Great availability a bit pricey though

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Google Apr 20, 2025

The service department was FANTASTIC. We dealt specifically with Kahlan. She was truly the highlight of our Jeep ownership. Unfortunately, our brand new Jeep was an incredible disappointment and we spent far too much time in the Service Department before having our Jeep bought back by the manufacturer. The dealership, specifically Kahlan in the Service Department was great. I would just never purchase another Jeep.

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Google Apr 20, 2025

Great customer service and an excellent report on my vehicles health! Nice job Tacoma Chrysler Dodge…

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Google Apr 20, 2025

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Google Apr 19, 2025

Wonderful experience. Worked with Marcus and he was easy to work with, no pressure and I walked away with a wonderful car. The full car buying team, with the finance team, also made it easy to work with Tacoma Dodge. There was not a lot of back and forth and hardly any waiting time

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Google Apr 19, 2025

They were wonderful. Im now a loyal customer. I felt like they helped me stay in my budget while fixing my jeep. My jeep is running better than the day i got it. I still have a few things i need to get fixed but they fixed the important stuff and gave me a print out of whats left to do thats not time sensitive. I highly recommend the service department they are great!

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DealerRater Apr 19, 2025

I have had some pretty great experiences at car dealerships and some really poor ones. My visit to Tacoma Dodge resulted in one of those great experiences. And of the dozens of new vehicles I have purchased, this purchase experience is at the top of my list. I honestly went to the dealership just to check out a truck I was interested in potentially ordering. However after a conversation with Mark Iodice, an agreement on price was quickly come to. We ordered the truck, and 3 months later it arrived. Setting aside the fact that the truck was everything and beyond ...

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Google Apr 19, 2025

I have had some pretty great experiences at car dealerships and some really poor ones. My visit to Tacoma Dodge resulted in one of those great experiences. And of the dozens of new vehicles I have purchased, this purchase experience is at the top of my list. I honestly went to the dealership just to check out a truck I was interested in potentially ordering. However after a conversation with Mark Iodice, an agreement on price was quickly come to. We ordered the truck, and 3 months later it arrived. Setting aside the fact that the truck was everything and beyond ...

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DealerRater Apr 19, 2025

I can't complain, we took the vehicle at the best price on the market.

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Google Apr 18, 2025

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Google Apr 18, 2025

Excellent customer service the whole team did the awesome job, including the front desk person

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Google Apr 17, 2025

The ease in making appointments and the friendly attitude of the people are definitely a plus for this group

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Google Apr 17, 2025

My wife and I had been shopping around for a new Ram 3500 for a few months and I had done some window shopping (online) w/ Tacoma Dodge. We visited Tacoma Dodge on a cold and rainy day at the end of March. After driving around the lot, we purposely stopped near the Ram 3500's. Mark was the only one that made contact with us. We told him our requirements, to include transmission/rear end, trim level, engine, etc. In short order, Mark had shown us the truck we were looking for. Down to the brass tacks, we had shook hands ...

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DealerRater Apr 16, 2025

Efficient and caring. Gives updates and provides suggestions. Was accommodating and helped with any questions that were asked.

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DealerRater Apr 16, 2025

The service team is friendly, and courteous Kayla was very helpful and knowledgeable about the issue my Durango was having.she let me know my options and once I made my choice the mechanics were quick to get me on my way! Oh and the follow up text by Kayla was a perfect touch!

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Google Apr 14, 2025

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Google Apr 14, 2025

Andrew and the team at Tacoma dodge went above and beyond for the repairs on our 2018 JGC we had few mishaps prior in the past but the staff at Tacoma dodge treated us like family and took care of us, this is our second vehicle from there and we will be purchasing our third thank you Tacoma dodge!

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DealerRater Apr 14, 2025

Mark was a major help to me for finding a vehicle last minute unexpectedly. He was honest, insightful and all around great to work with! Highly recommend!

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Google Apr 14, 2025

Great service team.

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Google Apr 14, 2025

They always make everything easy! My favorite place for buying cars, maintenance and repairs

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Google Apr 14, 2025

Great services. Great responses. Will definitely recommend in the future

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Google Apr 13, 2025

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Google Apr 13, 2025

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DealerRater Apr 12, 2025

Extremely courteous and great customer service! Very knowledgeable and polite. Answering my questions and resolving my mechanical issues .

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Google Apr 12, 2025

Helped with everything I needed

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Google Apr 11, 2025

Great service, and great staff!! My place of choice…

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Google Apr 11, 2025

I've been in for tires and then again for to have my oil changed, good experience both times, if you have something that needs done I would recommend them

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Google Apr 11, 2025

Always quick and courteous! I've never been pressured into additional services that I didn't want. The sales staff was low pressure also!. If you're looking to buy or service a Chrysler or Jeep product, I highly recommend Tacoma Dodge!

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Google Apr 11, 2025

Typically wait times aren’t too long but recently I waiting over 2 hours for my oil change. Otherwise no complaints.

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Google Apr 10, 2025

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Google Apr 10, 2025

Staff were very polite and helpful. Only recommended services that I needed and had me out the door as soon as possible.

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Google Apr 9, 2025

Very professional and informative

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Google Apr 9, 2025

Everyone is so nice. Help keeping our car in good shape. I appreciate Kayla and Jay .

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Google Apr 9, 2025

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DealerRater Apr 9, 2025

I've been a satisfied customer of Tacoma Dodge since 2015 having purchased five cars from them. From the Sales Department, to the Service Department, and the Parts Department, I've received nothing but outstanding customer service. The staff are personable, professional, and extremely reliable and proficient. I heartily recommend Tacoma Dodge for all automotive needs.

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Google Apr 9, 2025

Awesome service and attitude! Take care of my need!

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Google Apr 9, 2025

Great experience

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Google Apr 9, 2025

Great customer service ! I didn’t have to wait very long at servicing my vehicle.

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DealerRater Apr 9, 2025

Sidney was very helpful, courteous and professional during the entire sales process. Her upbeat and pleasant attitude was fun to work with, as was the entire staff. Gigi, Rochelle, and Tracy the title clerk were a joy to work with, and the other salesmen opening the doors as I walked around made me feel good. The impressive inventory at the dealership and discounts during "truck month" were great. I am a happy camper!

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DealerRater Apr 8, 2025

Staff is helpful and friendly. Dealership is clean and welcoming. I would recommend service here.

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Google Apr 8, 2025

Top notch for Service and oil change.

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Google Apr 8, 2025

Friendly staff, knowledgable

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DealerRater Apr 7, 2025

I had been to 2 other shops that each worked on my van twice with no resolve. I brought it to Tacoma Dodge and they diagnosed the problems I had and corrected them all.

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Google Apr 7, 2025

Kahlan is the best service advisor and she has taken care of us exceptionally! We highly recommend this dealership!

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Google Apr 7, 2025

Was the best truck buying experience I’ve ever had. This is my 6th Ram. Iggy was a pleasure to work with and pressure free.

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DealerRater Apr 7, 2025

Sydney Hippke and her team made my Fiat 500X Sport purchase very easy, pleasant, and completely stress free. Sydney is professional, thorough, and fun; she answered all my questions and followed up on my detailing request to ensure my new car was absolutely perfect. I will definitely be coming back to this dealer when the time arises, which will be many years and miles down the road. I highly recommend Sydney and Tacoma Dodge!

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Google Apr 6, 2025

Great service!! They listened so we could get to the problem quickly. They didn't try to sell more than I needed.

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Google Apr 6, 2025

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Google Apr 4, 2025

Correy and the rest of the team in the service department continue to keep my 2019 Jeep Cherokee Trailhawk in great condition! Came in for a check engine light and they read the codes, corrected issues, and had me out of there in under 40 minutes. All without an appointment.

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Google Apr 3, 2025

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DealerRater Apr 3, 2025

Mark Iodice and the staff are fantastic. Great communication and service throughout the whole process. Highly recommend.

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Google Apr 3, 2025

Mark Iodice and the staff are fantastic. Great communication and service throughout the whole process. Highly recommend.

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DealerRater Apr 1, 2025

Excellent services and was professional and would comeback to continued my vehicle services in the future.

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Google Mar 30, 2025

Prior to coming to Tacoma Dodge, we looked at about 10 dealerships all over the state and were very happy to have found Tacoma Dodge. We were looking for a specific model of truck and found two available here. Courdray was extremely helpful! He went above and beyond and came up with solutions to any small bump we may had during the purchasing process and kept in mind our specific needs, which was extremely helpful. Every time we came in, he definitely had his hands full with helping multiple customers but he handled everything efficiently and ensured to fulfill all customers’ ...

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Google Mar 28, 2025

I usually don’t leave review but Tim B,John and Josh deserved a shoutout for their genuine friendliness and professionalism.They are very welcoming,helpful and kind.We had a very smooth and fast transition getting a used vehicle.Highly recommended.

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Google Mar 25, 2025

I had an excellent experience working with Marcus. From the moment I walked in, he was welcoming, knowledgeable, and genuinely interested in helping me find the right car for my needs. He took the time to answer all my questions, explained the details of different models, and even offered insights on financing options, without any pressure. While I'm still in the process of saving up for my purchase, I truly appreciated his patience and transparency. I will be returning when I'm ready to make a purchase and would highly recommend Marcus to anyone in the market for a ...

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DealerRater Mar 23, 2025

Easy process everyone I met was professional and helpful. All questions asked were answered in a timely manner. 100% recommend Tacoma Dodge to everyone.

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Google Mar 22, 2025

Got me taken care of.

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DealerRater Mar 21, 2025

We return to this dealership time and again because we get great all around care and service.

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Google Mar 20, 2025

Andrew in the service department treated us well and kept us informed.

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DealerRater Mar 20, 2025

I have been getting my Jeep serviced in this dealer for the last 3 years. Every time is a fantastic experience with professional service, amazing customer service, and kindness!

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Google Mar 20, 2025

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Google Mar 18, 2025

It has always been a really good experience at Tacoma Dodge for service. They are always professional and kind. Tammy has always taken the time to assist with my vehicle. Look forward to the next visit.

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Google Mar 18, 2025

Brandon the service guy was very friendly and helpful. I had a very positive experience and look forward to continuing doing business with Tacoma Dodge.

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Google Mar 18, 2025

Excellent service

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Google Mar 18, 2025

Andrew was great in taking care of customers. Service was done as scheduled. And the new building was spacious and comfortable if you decide to wait for the services on your vehicle to be done.

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Google Mar 18, 2025

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Google Mar 18, 2025

I love coming here to get my oil changed. I have also had to have major jeep repairs and they took care of me. I wish they offered loaner cars for their customers but they send their customers to Enterprise Rent a car just down the street. The Customers have to pay for the rental car since Dodge does not offer it or reimbursements.

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Google Mar 17, 2025

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Google Mar 17, 2025

Good thorough service.

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Google Mar 17, 2025

My service person was awesome

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DealerRater Mar 17, 2025

I have been a client since 2016 and recently purchased my 4th vehicle from Tacoma Dodge. As expected they did a great job!

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Google Mar 17, 2025

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DealerRater Mar 16, 2025

Last time I came in to buy a new truck your sales people tried to play me for a fool after buying a hellcat 2015 and a 2021 redeye lm Gonna buy my new truck some were else I’d be only to interested to talk to the owner I’m sure he’d like to know what happened

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Google Mar 16, 2025

Tim was so great, and all the other sales people were so kind and helpful. Financing gal answers all questions, great place to buy.

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DealerRater Mar 15, 2025

Service is great and all the employees are there to help in any way they can.

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Google Mar 15, 2025

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Google Mar 15, 2025

Very helpful and fixed my car quickly

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Google Mar 15, 2025

Excellent customer service, very attentive to your needs. Thank you Caresa for your help and service.

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DealerRater Mar 15, 2025

Courteous, helpful and professional every time I schedule an oil change. Accepts MOPAR coupons which I know the dealership absorbs the loss on these. Thank you

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DealerRater Mar 15, 2025

Very happy with the service department. They took the time to explain what was wrong and kept me notified about how everything was going.

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Google Mar 15, 2025

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Google Mar 15, 2025

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Google Mar 15, 2025

Very professional and welcoming and the technician updated me what needed to be done for my vehicle.

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Google Mar 15, 2025

The service is always amazing, fast, easy to schedule online and the people at the desk are nice great customer service

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Google Mar 15, 2025

David was great! He was very communicative and helpful throughout the process the dealer had my car.

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Google Mar 15, 2025

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Google Mar 15, 2025

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Google Mar 15, 2025

I purchased my Ram 3500 from there and use them for the service of the truck. Both have had little hiccups but they work through them with me. Pleasant people to work with.

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Google Mar 14, 2025

Vinson provided the best sales experience possible. I was in and out in less than 2 hours with a full detail and full tank of gas! Definitely recommend to everyone


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